Effective Date: January 1, 2023. (Last Revised: May 6, 2026)

Introduction

Protecting your private information is our priority. This Privacy Policy applies to www.ashleyvance.com and Ashley & Vance Engineering, Inc. (“AV,” “we,” or “us”) and governs our data collection and usage practices.

By using the AV website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of personal information:

Identifiers

• Examples: Name, email, phone, IP address
• Purpose: Communicating with you, account registration, services
• Shared with: Service providers

Commercial Information

• Examples: Records of services purchased or considered
• Purpose: Fulfilling transactions and client services
• Shared with: Service providers

Internet/Network Activity

• Examples: Pages visited, interaction history
• Purpose: Analytics and site improvement
• Shared with: Analytics partners

Geolocation Data

• Examples: Approximate location
• Purpose: Website customization and security
• Shared with: Not shared

Inferences

• Category: Preferences or interests
• Purpose: Tailored services and marketing
• Shared with: Not shared

Data Retention

We retain the categories of personal information we collect for as long as reasonably necessary to provide our services, satisfy the purposes for which the information was collected, and comply with our legal and professional obligations. Specifically:

• Client Identifiers and Project Information: We retain contact details and information provided in service requests (such as the Structural Observation form) for the duration of our business relationship, plus a period of ten (10) years following the completion of the project. This period is intended to align with professional engineering record-keeping standards and applicable statutes of repose.
• Marketing and General Inquries: For individuals who are not active clients, we retain identifiers for as long as we have an active business interest in communicating with you, or until you request deletion.
• Technical Data: Automatically collected information (IP addresses, cookies) is generally retained for a period of 14 to 26 months before being anonymized or deleted.

Categories of Sources of Personal Information

We collect the categories of personal information listed above from the following sources:

• Directly From You: We collect information that you provide when completing our “Structural Observation Request” form or when communicating with our team regarding project coordination and engineering services. We also collect information when you contact our offices via phone or email to inquire about our services.
• Automatic Collection: We collect information through cookies and tracking technologies about your interaction with our website, such as your IP address and browsing behavior.
• Client Records and Project Coordination: We collect information directly from our clients and their authorized representatives (such as architects or contractors) during the course of providing our professional engineering services.

Automatically Collected Information

We may automatically collect information about your hardware and software, including your IP address, browser type, domain names, access times, and referring website addresses.

Use of Personal Information

We use your personal information to:

• Provide services and support
• Deliver marketing communications (with consent)
• Analyze and improve our services and site performance

Sharing Information

We do not sell your personal information. We may share your data with service providers and partners who help us operate our business, such as:

• Mailing services
• Data analytics providers
• Customer support vendors

These providers are contractually obligated to maintain the confidentiality of your information.

Your Privacy Rights Under California Law

California residents have the following rights under the California Privacy Rights Act (CPRA):

Right to Know

You may request to know:

• What personal information we’ve collected about you
• The categories of sources, purposes, and recipients of that information

Right to Delete

You may request that we delete personal information we’ve collected about you, subject to legal exceptions.

Right to Correct

You may request that we correct inaccurate personal information.

Notice Regarding Selling and Sharing of Information

Ashley & Vance Engineering does not sell your personal information to third parties for monetary consideration. We also do not “share” your personal information for cross-context behavioral advertising purposes as defined by the CPRA. Because we do not engage in these activities, we do not provide a “Do Not Sell or Share My Personal Information” link on our website.

Right to Limit Use of Sensitive PI

If we collect sensitive personal information (e.g., government ID, financial data), you may limit its use. We currently do not collect or use sensitive personal information in this way.

How to Exercise Your Rights

To submit a verifiable consumer request:

• Email us at: marketing@ashleyvance.com
• Call us at: 800.549.8486

You may designate an authorized agent to act on your behalf. We may verify your identity before processing your request.

Children’s Privacy

We do not knowingly collect data from children under the age of 13. If you are under 13, please ask your parent or guardian for permission.

External Links

This website may contain links to third-party sites. We are not responsible for their privacy practices. Please read their policies before submitting information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content and advertisements. These may include:

• Essential cookies: necessary for site functionality
• Analytics cookies: to understand how users interact with the website (e.g., Google Analytics)
• Advertising cookies: to deliver personalized ads based on your browsing behavior

Some of these cookies may be set by third-party providers and may collect information that constitutes “sharing” under the California Privacy Rights Act (CPRA).

You can manage your cookie preferences or opt out of tracking by contacting us directly. To opt out of cross-context behavioral advertising, please contact us at marketing@ashleyvance.com.

Updates to this Policy

We reserve the right to update this Privacy Policy. Significant changes will be posted on our website and, where appropriate, sent via email.

Contact Us

Ashley & Vance Engineering, Inc.

1229 Carmel Street

San Luis Obispo, CA 93401

marketing@ashleyvance.com

800.549.8486